Passports or Western Hemisphere Travel Initiative (WHTI) compliant documents are required for cruises to Alaska, Bermuda, Canada, Caribbean, Hawaii, Mexico and the Panama Canal. All staterooms, suites, and verandahs are non-smoking. Tweens: Nukeball, Xbox Tournaments, and Olympic relay races along with theme parties Brave the Night, Mysterious Spy Night and Country Carnival ensure that guests ages 7 - 12 years look forward to each day at Club HAL. Changes to your already confirmed flights (change fees and differences in fare may apply). For information on alternative transportation arrangements and associated costs, please contact ourGuest Accessibility Department. Holland America Line will assist in filling prescriptions. Experience the thrill of bidding on great works of art including fine art, animation, and sports memorabilia. Your information is encrypted, secure, easily updated and ready to email or print for yourself, family and friends as often as you wish. environment is the right thing to do and essential to the success of our business. A password will be selected by the parent/guardian of the child. No additional deposits will be due until final payment. hi we are planning to book on the westerdam for our 40th wedding anniversary, is there packages all inclusive for drinks and dinning and wifi?, alsois there smoking allowed in the casino its because we are smokers, we are planning to do a medeterranean cruise in april 20 2021 , hopefullywe hope this virus will go away so we wont have to wear masks ty. of your seating request will be listed on your Cruise Contract. And if casino smoking is still to be permitted, then casinos should be completely enclosed. Luggage Direct: Luggage Direct offers you the opportunity to receive your airline boarding passes and check your luggage in to your flight while still onboard your Holland AmericaLine ship. For safety reasons drones and any other remote controlled aerial devices/ toys are not allowed on board our ship. PERSONAL TRAVEL IDENTIFICATION REQUIREMENTS. Please Note: Some airlines have restrictions concerning traveling with oxygen and oxygen containers. Has the policy changed back? Please dial 911 in an emergency. These policies apply to all smoking devices, including e-cigarettes and vaporizers. Disembarkation is usually completed within two to four hours after the ships arrival. Some ships (Koningsdam, Nieuw Statendam, Amsterdam, Maasdam, Volendam, Zaandam, Rotterdam and Veendam) also allow smoking in the casino, but only on certain nights and only whilst playing. Inmany ports taxi lines can be long and distances to private transportation can be lengthy. Earn Holland America Points on qualifying purchases you make and DOUBLE Holland America points for any Holland America Line purchases. Holland America Line representatives are available 24 hours a day, 7 days a week and 365 days a year to assist you in any way they can, including assistance with travel delays and contacting loved ones. Are the ships still non-smoking, due to Covid, or have they gone non-smoking full time, or severely reduced the smoking areas? Keep it with you at all times and if possible, leave all medication in its original container, and carry a list of the prescription names, dosage amounts and times taken for all medications. Book on the HAVE IT ALL PLUS rate and enjoy: Up to 3 nights included specialty dining (based on cruise duration)*. holland america scedule from rotterdam to the usa. Could it be because we passengers have outgrown the childish need for smoking?? Amsterdam, Maasdam, Volendam, and Zaandam When a ship is unable to dock, guests are taken ashore on smaller boats called tenders. This policy includes all forms of smoking, including but not limited to, cigarettes, cigars, electronic cigarettes (E-cigarettes), tobacco pipes and personal vaporizers. Thats because your Future Cruise Consultant has immediate access to Holland America Lines reservation system and can view all availabilities on all sailings. You will be responsible for all costs you incur to join the vessel at the next port. You will need to provide health certificate documentation for the animal in your ports of call. . There is a space on the tag for you to print the following information; Name, Stateroom Number, and Sailing Date. I couldnt find a time to enjoy our balcony when it was without smoke. Smoking E-cigarettes and vaping devices is permitted in designated areas, as well as inside passenger staterooms . On top of that, the cruise line also advises guests to obtain a COVID-19 booster vaccination, when eligible, at least seven days before the start of the cruise. In most cases this is paid by each guest upon check-in and may have to be paid in the local currency. Dont put your travel plans at risk; Holland America Line recommends guests utilize a visa service to secure your required documentation. Any additional information concerning currency restrictions, please contact the customs agency in their country. A luxurious dining experience in a room graced with fine art and antiques. If you plan to bring a service animal, you must call our Guest AccessibilityDepartment. NOTE: If you are not the parent or Legal Guardian of any minor child traveling with you, you must present an original letter signed by at least one of the childs parents. No additional deposits will be due until final payment. We welcome you to learn more about our commitment to protecting the environment by reviewing our sustainability report at www.hollandamerica.com. Luxury dining options in the Pinnacle Grill and Rudi's Sel De Mer, featuring the highest quality meat and fish, is available on all ships. I am not a smoker, but I feel that a park going smoke free is completely unnecessary. Please consider placing smoking ban on verandahs; bars and casino. Guests who are unable to care for their own basic needs (e.g., dressing, eating and attending safety drills) MUST have a capable traveling companion. Guests may check no more than 3 pieces of luggage per person. If you require additional information on the ships facilities or ability to accommodate your needs, please feel free to contact theGuest Accessibility Department. For more information see our transfers FAQ. Please speak to the Future Cruise Consultant regarding other amenities for these voyages. No smoking of any kind will be permitted on any stateroom verandah. Embarkation Time:Your assigned check-in time is printed on the Boarding Pass page in your Express Docs. The card can only be settled for the amount of the pre-paid Gift Card. Casual dining is available in the Lido Market every night. Koningsdam, Nieuw Statendam These policies apply to all smoking devices, including e-cigarettes and vaporizers. Ongoing training and adherence to rigorous standards are vital to preserving and protecting our guests, our employees and the environment. Avoid lines at disembarkation as you are invited to be the first to disembark, No need to locate your luggage or wait for a porters assistance in the terminal. locations will accept major credit cards, and some will accept U.S. dollars. U.S. and Canadian citizens ages 16 and above may present one of the following valid WHTI-compliant documents: travel.state.gov/content/passports/english/go/checklist.html. Thank you! Important: Do not pack your passport, medications, Express Docs or electronic airline tickets in your checked baggage. I go on cruises to breathe clean air. You should be a part of a contest for one of the Please be sure you understand the requirements for a service animal to disembark in each port of call. Each year between 20%50% of international travelers (an estimated 10 million people) develop diarrhea. The amount of time you allow to transfer from the ship to the airport will depend on the disembarkation port. With this in mind, the following emergency phone numbers are available for your use: 1-800-628-4771. Our office will reopen in 1 hour and 49 minutes. In order to coordinate transfers and luggage handling with post- cruise arrangements, a disembarkation form will be distributed to guests for whom we have no disembarkation information or guests for whom we have no flight schedule. Our friendly international staff will teach you how to play, entertain you in a tournament or patiently wait while you decide whether to hold or fold. 24/7 Medical Care Countries participating in the VWP are: Andorra, Austria, Australia, Belgium, Brunei, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, New Zealand, Norway, Portugal, SanMarino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan and the United Kingdom. So Holland America thank you for your understanding and your permission regarding smoking on Verandas. anywhere inside the ship; it is only permitted in designated Please contact the ships Medical Center for any medication requiring refrigeration. Keeping you safe on shore is one of our highest priorities. I know this doesnt make non smokers happy but having all my rights taken away is not at all pleasant. But there are a few exceptions! Note that while a passport for a Green Card holder is not required to return to the U.S., your destination country requirements may be different. I would like to see ALL smoking banned on ALL ships (on ALL cruise lines) except for one area on the upper public decksno more puffing away inside in public areas, lounges and definitely not on the verandahs. Well done! If you use a personal email provider, make sure to bring your user id and password and email recipient addresses with you. During one of the busiest times of the year for the cruise industry, the companies measures are certainly understandable. Conserving Water and Reducing Waste Water Discharges: We make the most of our water. Throughout . The new smoking policy now designates staterooms as nonsmoking areas in addition to the indoor public areas already defined as nonsmoking. Holland America Line is not able to provide complimentary wheelchair assistance other than for the purposes listed above. If you receive a busy signal or message, please hang up quickly and try your call again. On the Eurodam, Koningsdam, Nieuw Amsterdam and Nieuw Statendam: Tamarind, for exotic Pan-Asian cuisine, Canaletto, featuring classic Italian cuisine in a relaxed setting. Unsure of your next cruise? If it is your day of sailing and this happens to you, please follow these guidelines: Ask the airline to immediately advise our Travel Services Department, or call us yourself at 1-800-628-4771. You will claim your luggage when you arrive at your final airport destination. Plan to be at the airline counter at least two hours before flight time for domestic flights and three hours before flight time for international flights. as a smoker I am always considerate of non smokers but I dont want to be treated as a second class citizen. Ship Identification Card: Upon completion of check-in you will receive a ship identification card. Sports Deck, outside Crows Nest Please refer to Express Docs for more specific information regarding your arrival airport. I just left a post regarding the smoking on veranda, which Im in favor of but felt I needed to add another statement to it. Therefore, it may be in your best interest to planahead and pack some anti-diarrheal medication with your other medications. Tourist/visa requirements are determined by passport nationality, not by country of residence. Either HAL bans smoking all but in designated spots or I go with another cruise ship. Greater Grand Rapids, Michigan Area. For this reason: Scooters and other mobility equipment are required to be securely stored and charged in the guests stateroom when not in use and may not be stored in hallways or elevator lobbies. 1. Our activities to protect the environment have not gone unnoticed. Holland America Dinner Menus 2022 (Main Dining Room) The dinner menus may vary some depending on your particular itinerary, but these should give you a pretty good idea of what to expect, especially on a 7-night sailing. For many years we have emphasized environmental stewardship and conservation in our operations. Tweens Program (ages 7 12): Tweens ages 7 - 12 years old have a sign in and out policy. Also, full laundry and valet services are available on all of our ships. These are the ms Noordam, ms Westerdam, ms Oosterdam, ms Zaandam, and the ms Volendam. Porthole Cruise Magazines annual Readers Choice Awards: Guest Invitation to Environmental Excellence. Customs Allowance: Each U.S. resident is usually allowed a duty free exemption of US$800; it may be more or less depending upon your itinerary and recent travel outside the country. You may request seating time, table size and indicate with whom you wish to dine. will be located near the entrance to the pier area where you will be checking in your luggage. For your convenience Holland America Line has partnered with two luggage transport services for your convenience. For more information about our safety and security procedures when you board the ship, see the From the Captain booklet in your stateroom. Kosher meals are prepared off the ship in a kosher kitchen, frozen and brought to the table sealed in their original containers. Water in plastic bottles will not be allowed onboard in any quantity, including in ports of call. If the Koningsdam is anything like the Rotterdam (they are both Pinnacle Class ships) I will say it will not be an issue. Certain ship transfer operations (e.g., during tendering and at the gangways) may not be fully accessible to wheelchairs or scooters. Under the Flexible Cancellation Plan, which was originally offered for cruises departing through the end of April, guests who make a new booking by March 31, 2022, for itineraries that depart on or before Sept. 30, can cancel for any reason and receive a Future Cruise Credit in the amount of any cancellation fees that normally would be incurred. Can you please tell me the smoking policy on the Zaandan and were smoking is allow. Nearly all major cruise lines have now made masks mandatory onboard their ships; the next in line to do so is Seattle-based Holland America Line. In the evening youll find a wide variety of music and entertainment, award winning production shows, theme nights, movies and more! Guests who have not completed the required check-in prior to departure time are subject to denied boarding. For special meal arrangements, please contact the Ship Services Department at1-800-541-1576 (or email: hal_ship_services@hollandamerica.com) at least 90 days prior to departure. 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